Prince Edward County Municipal Services

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Municipal Financial Relief Program:

Council unanimously approved the continuation of the Municipal Financial Relief Program to support low-income households in Prince Edward County in the 2024 budget. This year, the program offers even greater relief for those most in need.

Households earning less than $32,240 (single income) or $64,480 (family income) will be able to apply to one of two streams of the program:

  • Qualifying tenants who pay for water and wastewater services can apply for $350 toward their water bill.
  • Qualifying home owners can apply for $750 toward their property tax account.

Households earning less than $20,000 will be able to apply for one of two streams:

  • Qualifying tenants who pay for water and wastewater services can apply for $500 toward their water bill.
  • Qualifying home owners can apply for a credit of $1,000 toward their property tax account.

The County Foundation will continue to administer the program on behalf of the municipality. Application forms will be available starting April 15, 2024 and the deadline to apply will be July 15, 2024. Learn more

Municipal Tax Payments:

If you are behind in municipal tax payments, contact the Revenue Services department to discuss a payment plan:
613.476.2148 or email tax@pecounty.on.ca
 

Municipal Water/Wastewater Payments:

If you are behind on Water/Wastewater tax payments, contact the Revenue Services department to discuss a payment plan: 613-476-2148 or email waterbilling@pecounty.on.ca

Local Supports:

If you need help learning about or applying for the supports that are available, there is help in our community. Contact the Prince Edward Learning Centre (613-476-1811), Community Care for Seniors (613-476-7493) or Prince Edward Lennox and Addington Social Services (1-866-354-0957) to get started. These agencies can provide referrals and information about the supports that are available.

Other Financial Support:

  • If you are in receipt of Social Assistance, please contact your caseworker to review your situation and eligibility for financial supports.
  • If you are not in receipt of Social Assistance, you may want to consider reaching out to the following programs to review your eligibility for financial supports.

The one-time top-up to the Canada Housing Benefit aims to help low-income renters with the cost of renting. You may be eligible for a tax-free one-time payment of $500 if your income and the amount that you pay on rent qualify.

The Canada Revenue Agency (CRA) administers this one-time payment. To apply for this new federal one-time payment, you do not need to receive other housing benefits such as the Canada Housing Benefit, which is co-funded and delivered by the provinces and territories.

Applications closed on Friday, March 31, 2023.

To be eligible, in 2021, you had an adjusted family net income of:

  • $35,000 or less for families
  • $20,000 or less for individuals

Applications can be made online on the Government of Canada website.

Make an online application (24 hours a day) – Click Here.

Call the local office: Prince Edward Lennox & Addington Social Services at 1.866.354.0957 and press 2

If you are in an emergency situation and you live in Ontario, you might be eligible for emergency assistance.  If you are eligible for emergency assistance, the amount you get will depend on your specific situation. In most cases you will not get more than what you would get on Ontario Works. 

You may qualify if you live in Ontario (not a visitor or tourist), are in a crisis or emergency situation, and do not have enough money for things like food and housing. For example, a crisis or emergency includes situations where you:

  • have been affected by COVID-19
  • are being evicted from your home
  • are in or are leaving an abusive relationship
  • are worried about your safety

You are not eligible if you are getting assistance from Ontario Works or the Ontario Disability Support Program

This program provides financial assistance to low income households in emergency situations such as rent or utility arrears, or other immediate needs.

Call the local office: Prince Edward Lennox & Addington Social Services – 1.866.354.0957 and press 2

If you don’t have enough money for food and housing, or if you have a disability and are in financial need, you can apply for financial and employment assistance through Ontario Works or the Ontario Disability Support Program (ODSP).

Make an online application (24 hours a day) – Click Here

Call the local office: Prince Edward Lennox & Addington Social Services at 1.866.354.0957 and press 2

The Prince Edward Learning Centre‘s Financial Empowerment Program and Income Tax Program are available to those who need support navigating the tax and government benefits systems. Contact PELC at 613-476-1811 or email info@pelc.ca for more information.

Free tax filing for simple returns (no self-employment income, not deceased, no investment income over $1,000. Eligibility starts at $35,000 for a single person).

  • Application and income verification for energy support programs like LEAP (Low income Energy Assistance Program) and OESP (Ontario Electricity Support Program)
  • Assistance registering for RESP (Registered Education Savings Plans) RDSPs (Registered Disability Savings Plans, Canada Learning Bond, Canada Child Benefit and the one-time top-up to the Canada Housing Benefit.
  • Help setting up MyCRA and My Service Canada Accounts.
  • Referrals to programs that can assist with overdue bills
  • Help budgeting or sorting out complicated financial problems
  • Access to learning resources about personal finance

Tax filing services are delivered in four ways: In-person filing, video filing (via Zoom), phone filing, and drop-off filing.

PELC will assist with tax filing at any time of the year, and will help file previous years’ taxes as well.

https://www.oeb.ca/rates-and-your-bill/help-low-income-consumers/low-income-energy-assistance-program

If you’re behind on your electricity or natural gas bill and face having your service disconnected, you may qualify for emergency financial help through the Low-income Energy Assistance Program (LEAP).

In order to qualify, your household income has to fall below a certain limit. The amount of income it takes to qualify depends on two factors:

How many people live in the house and your combined household income

  • For a 1 person household, the household income is $28,000 or less
  • For a 2 person household, the household income is $39,000 or less
  • For a 3 – 4 person household, the household income is $48,000 or less
  • For a household of 5 or more people, the household income is $52,000 or less

Low-income customers can get up to $500 in emergency assistance for their electricity bills ($600 if your home is heated electrically) and $500 for their natural gas bills.

The assistance is only available if you are behind on your bill – or in arrears – and may face having your service disconnected. You cannot receive more money than you owe on your bill. Therefore, you may not receive the full amount of the grant.

Emergency financial assistance is for emergency situations only and is not meant to provide you with ongoing help to pay your bills.

Online applications:  https://ontarioelectricitysupport.ca/

If you are a customer of an electricity utility and in a lower-income home, you may qualify for a reduction on your electricity bill.  The OESP will reduce the cost of your household electricity by applying a monthly credit ($45 to $113) directly to your bill. The credit amount will depend on how many people live in your home and combined household income (similar to the LEAP).

If you have any questions or concerns, contact OESP at:

Hours of Operation: Monday to Friday, from 8 am to 9 pm

Phone: 1.855.831.8151 or email: Help@OntarioElectricitySupport.ca

Community Care for Seniors‘ staff will help seniors with paperwork for Federal or Provincial programs such as the Ontario Electricity Support Program (mentioned above), Old Age Security, Spouse’s Allowance, GAINS, Guaranteed Income Supplement, Income Tax, etc.  Appointments are necessary.  Income tax forms are also completed for eligible seniors.  Call Community Care at 613-476-7493.

The Government of Canada and the Government of Ontario are also helping individuals, families, and businesses financially impacted by the COVID-19 outbreak.

Learn more on the Government of Canada website and the Government of Ontario websites.